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Program Manager - VIC/SA/TAS

01/04/2025
29/04/2025
Permanent - Full Time
Melbourne
Other

Established in 2009, CareerTrackers is a national non-profit with the goal of creating pathways and support systems for pre-professional Indigenous university students to attend and graduate from university, with high marks, industry experience and bright professional futures.

The organisation creates multi-year internships opportunities for Aboriginal and Torres Strait Islander university students, providing interns and their sponsoring organisations with year-round support to prepare students for success at university, and in their chosen professions and their communities.
We empower our people to make a difference and we are passionate about creating a more equal Australia. We do this by working together, sharing in our success and striving for excellence in everything we do.

Job Description

ABOUT THE ROLE
CareerTrackers are seeking an energetic Program Manager to lead, motivate and inspire a team to ensure the successful delivery of the CareerTrackers program, supporting organisational efficiency and driving performance outcomes. Reporting to the CEO, you will lead the delivery of the CareerTrackers Program across Victoria, South Australia and Tasmania. You will have strong commercial acumen and excel at managing and developing the capability of a small team.

You will have experience in building community trust and partnership, having worked with Aboriginal and Torres Strait Islander communities in Victoria, South Australia, Tasmania and/or across the country. You will understand the importance of data that will inform how you implement, evaluate and manage all program-related activities. You will be committed to building and refining the organisation's strategic plan, aligning with the organisation’s culture of excellence that underpins future program and organisational enhancements.

This is an outstanding opportunity for a highly committed, experienced and goal-driven leader who has a proven track record of meeting ambitious targets and is committed to joining an innovative social enterprise that creates tangible impact. You will have a passion for and commitment to Aboriginal and Torres Strait Islander culture and advancement.

This role will ideally be based in Melbourne, Adelaide or Hobart, but we welcome applications from other locations.

Desired Skills and Experience

THIS PERSON WILL BE RESPONSIBLE FOR

  • Leading and motivating a team of team leads and their direct reports
  • Providing coaching and advice to team in order to achieve performance outcomes, while also fostering career growth
  • Contributing to the building and refinement of the organisation’s strategic plan and the strategic plan as it relates specifically to designated region
  • Managing own portfolio of community and university relationships
  • Upholding the national program delivery standards and practices, working closely with other Program Managers to ensure a consistent approach
  • Cultivating a student-centric and collaborative culture through the work undertaken with university and community partners
  • Driving accountability and a solutions-focused and innovative mindset, including encouraging team to contribute to the continuous improvement of processes and practices
  • Overseeing the management of relationships across university and community partners and supporting the team of advisors to effectively manage key stakeholder relationships
  • Coaching the team and ensuring they receive appropriate training in order to effectively deliver against program KPIs
  • Utilising data to evaluate progress towards team targets and identify achievements and areas of improvement
  • Effective communication to ensure any changes to national processes are implemented in a timely and structured way
  • Managing conflict situations, either internally or with key stakeholders to effectively diffuse a situation and reach a desired outcome

SELECTION CRITERIA

  • Awareness of, connection to and passion for Aboriginal and Torres Strait Islander culture and community
  • Proven leadership experience that inspires and engages both own team and all other stakeholders to deliver outcomes
  • Strong interpersonal skills, particularly in the area of verbal and written communication with the ability to develop positive relationships with a range of stakeholders across industry, academic and community partners
  • Strong general knowledge of different careers and organisational structures/design across professional industries
  • Strong resilience and proven ability to motivate and inspire team members to achieve ambitious targets and goals
  • Strong planning skills, attention to detail and an ability to use initiative, think laterally & strategically to meet deadlines and delivery outcomes
  • Willingness to take on varied tasks and display initiative
  • Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.
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